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Grievance redressal

For complaints about your account, your data, or the Account Aggregator process.

Lodge a complaint

Opens an email to our Grievance & Data Protection Officer. Include your registered mobile number or email and what happened.

Who to contact, in order

  1. Step 1

    Your adviser

    Usually the fastest route. In DigiKYC you can also select “Something’s wrong” on any section.

  2. Step 2

    Grievance & Data Protection Officer

    If your adviser has not resolved it, or you would rather not raise it with them, write to or call M.V. Narasinga Rao: service@sampadha.com, +91 98665 29956.

  3. Step 3

    SEBI SCORES

    If you are not satisfied with our reply, you can complain to SEBI through SCORES, SEBI’s complaints portal.

  4. Step 4

    SMART ODR

    If the matter is still not resolved, you can start online dispute resolution on SMART ODR.

  • A complaint about how we handle your personal data that we have not resolved can also go to the Data Protection Board of India.
  • A problem on an Account Aggregator’s own screens (for example a consent shown incorrectly there): use that Account Aggregator’s grievance channel, shown on its consent screens.

Grievance & Data Protection Officer

Handles grievances and data-protection requests, including those about Account Aggregator data.

Name
M.V. Narasinga Rao
Email
service@sampadha.com
Phone
+91 98665 29956
Address
Dr 4-4-4-2, 3rd Floor, above Tapadia Diagnostic Center, beside South Indian Bank, Lalamma Gardens, Hyderabad, Telangana 500089 (DIGIPIN 42248C6J54). View on map
Hours
10:00 am – 5:00 pm

Complaints data

Our complaints data is not yet published on this site. Ask our Grievance & Data Protection Officer for it.

See also our investor charter.